Why Use a PBX Phone System for Your Business
Posted on: 7 October 2020
Do you need to pick a phone system for your business, but not sure what to get? If so, you should consider a PBX phone system that uses a traditional landline for incoming calls. This system is a bit different from a VoIP system, so read on to learn about its specific benefits and whether they might work better for your business.
More Extensions
Do you have a small number of employees, but they need a lot of extensions around the workplace? For example, you may have multiple offices where people work, and nobody is ever bound to a single workstation on any given day. You may also have multiple rooms where you simply need a phone, but the phone line isn't tethered to any single employee.
In a traditional VoIP phone system, you'd need to pay for an additional phone line everywhere that you need a phone. With a PBX phone system that uses a landline, you just plug more phones into the central hub and you don't pay extra per month for the convenience of having an additional phone.
Free Interoffice Calling
When the PBX phone system is in place, you are limited to the amount of landline that you have to make outgoing calls. However, your interoffice calls are unlimited. Every employee can call up another employee at their desk by using the PBX phone system, regardless of how many outgoing calls are happening at once. This can be great for a business where the employees are not making many calls outside the building, but need to frequently call others.
Features Galore
A PBX phone system can still offer the many benefits of its VoIP counterpart. You can assign an auto attendant so that callers can dial an extension to reach the person that they want directly. Every employee can have voice mail that is accessed from their main phone. Call forwarding can be used to transfer calls to outside numbers, which is good to allow coverage on evenings, weekends, or when everyone is going out on a company lunch and the phones still need to be answered. You can even have access to call recording, which is great for those long conference calls where you want to ensure that you do not miss a thing.
Not sure if a PBX phone system will work great for your business? Reach out to a company that specializes in business phone installation services for more information.
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